My grievance is, on March 8th. My luggage was delayed from Chicago, my location was Dane County Airport Madison Wi. When it had arrived, it had been delivered. Nonetheless, the luggage were wrecked and taped up. I called in a complaint instantly. I were givin a number of cell phone figures and the firt 1 was only a recording to go away my cellular phone and a person would get back to me.
By the end of your Cold War from the early nineties, the consensus in American training was overwhelmingly in favor of issuing homework to pupils of all grade degrees.[19] United Kingdom
Tomorrow, on my BIRTHDAY, I’ll deal with your third share allocation as being a Exclusive birthday current from all of you and tank you given that-
I wished to give kudos to Gary Tourney, who helped me in Pittsburgh on April 6th. He went to a lot of issues to locate me Yet another flight and to reroute my baggage. Gary was pleasant and helpful and quiet, and I really appreciated how hard he labored to help me.
Be sure to refund by entire fare such as the extra $twenty I paid for That which you reported was destined to be more place.
I am sorry to declare that our working experience on the AA counter in Newark was less than stellar – Of the two purchaser service reps on the counter assisting passengers checking in, a single focused her time and energy to ONLY First Class travellers, and the other woman appeared to do as minimal as possible – way too active stressing about what Everybody else was doing – all except what she may very well be executing! As the road grew more time, the much less interested she became, and her Frame of mind was horrific – It took us fewer time and energy to get to the Airport than it did standing in line to examine in! (above an hour with only 4 folks before us). By the point we stepped up to the counter – a fresh agent received on board – we needed to “calm ourselves down†– you'll be able to visualize how one other forty or so people started to sense powering us! When you continuously try to inform us, you “care†concerning the passenger, and this particular person could use a certain amount of Angle adjustment – or come across her A different placement!
That is with reference to flight 580 from charolet to Miami yesterday early morning, Once i initially acquired to my seat I felt it had been just a mess. There was soda spilled from the chair and arm relaxation. There was trash from the last flight in the back of the seat ahead of me. When I asked to have it cleaned up I had been presented no reaction and I used to be still left to sit down inside a sticky seat for nearly 3 hours! This was the worst in plane experience I've ever received definitely.
it is actually pitiful to acquire to report that my numerous e-mail to Buyer Relations haven't been answered as of to date Oct 29, a total not enough probably the most elementary courtesy toward an eighty four a long time old Initially-Course passenger and Repeated Flier….
I desired to vent my irritation While using the baggage predicament with the airline. Anything else was superior, though the way my baggage was dealt with would make me Consider 2 times before reserving with AA once more. I had been charged $twenty five Just about every way for one particular bag, not becoming told my bag can be carried on for no charge. To add insult to your $fifty charged, my bag was harmed on the outside upon staying returned to me.
I worked at Boeing for quite a few years, right until I ultimately arrived to my senses to The point that the CEO Jim McNerney does not certainly issue himself with the ‘real perform’ staying finished. Instead, he cuts it down to date with layoffs, that he essentially shoots himself inside the foot. You would probably think This could hurt. Having said that, he leaves just a firm before the penny drops. He did the very same thing with 3M before he took The work because the Boeing CEO.
On 7/19/2013 I flew through American airlines from Columbus Ohio to Las Vegas Nevada. We had a layover in Dallas Tx, at your Fort Well worth airport. I had the worst expertise I have at any time had While using the American Airways representatives there and when I named shopper service they have been no help both. 1st, just one of your Reps sent us to the wrong gate; I had to question a representative where our flight would be departing from since a gate range wasn't on my boarding move. We went on the gate instructed and were despatched to the wrong gate, because we were at the incorrect gate we didn't hear our departing flight data causing us to skip our flight. We went to the counter asking for a status of our flight since we experienced listened to practically nothing, just one AA attendant for the station wasn't ready to glimpse everything up since she was typing or undertaking something else. I described to her that it was important since we could miss our flight. She didn’t care. Despite the fact that there was a protracted line of people waiting to talk to the sole AA rep obtainable. I waited in line for so long as I could, I then saw an AA consultant strolling by and I ended her for help, she claimed there was very little she could do and sent us to another AA desk. We went to that desk and we were being instructed our airplane was proper there description exterior on the point of choose off and that they would not let us to the airplane mainly because should they called the AA Reps on the airplane and inquire them to look forward to us it can make Everyone insane?
I want a credit score to get a flight we missed from Phoenix to Spokane. We missed the flight because it took us so extended to obtain thru customs. We were being traveling from Mazatlan and heading thru customs in Phoenix.
I would like to make this report to you. I was stunned that I was unable to make a report by cell phone. Sallianne Dale
I've often been a loyal consumer to AA and do not think any of the customers really should be handled Within this way!